Returns & Exchanges

At Aqua Lab Technologies, we strive for complete customer satisfaction by offering a straightforward return process for unused items within 30 days of delivery. Please ensure all returned products remain in their original packaging with all security seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team or log into your account portal to request a Return Merchandise Authorization (RMA) number within the 30-day eligibility window.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxes, ensuring all accessories and manuals are included to prevent restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our designated fulfillment center.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the return, your refund will be processed to your original payment method within 5-7 business days.